Zig Ziglar seems to have thought that we should be grateful for our circumstance. He tells a story about a airline attendant who was on gate duty during a storm when most flights were being delayed, rerouted, or cancelled. By the time Zig got to the agent, this poor agent had really been through the wringer. But Zig asked with a big ol’ smile “How ya doin?” The sarcastic look from the agent told the whole story, but with a few lines of conversation, Zig was able to point out that the agent was going to have a comfortable bed to sleep in that night, a stable job to return to tomorrow, and a full belly in between.
All the agent needed a reminder of was the simple things he had to be grateful for – something we could all use from time-to-time. But this re-framing of his situation allowed the young man to change his perspective on the situation. The punchline? Zig left that ticket counter and the agent with both of them feeling fortunate in their situations.
This “attitude of gratitude” is a powerful thing. Not only will it impact those around you, but they may even start to want to be around you! This works hand-in-hand with another principle to come later: [common] courtesy. I appreciate when someone really appreciates something I do, it helps me to feel good – and makes me want to do it for them again! Gratitude is contagious too – and it works both ways. Imagine giving a great tip to a server who did a great job. The giver feels good and so does the receiver.